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NUC7PJYH - No signal on Samsung 4K TV when HDMI UHD Color is ON

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When I turn on "HDMI UHD Color" for the input to which the NUC is connected, TV says "No Signal".  HDMI UHD Color is needed for 3840x2160 @ 60Hz with 4:4:4 chroma and presumably configures the HDMI port as 2.0. When the PC boots - no splash screen, no BIOS (after pressing F2). 

 

If "HDMI UHD Color" is OFF, everything is fine, splash screen appears, and then BIOS (if I press F2). TV reports 3840x2160 @ 30Hz and the splash screen is apparently in 4K.

 

Similarly, in windows. When I switch to 60Hz (with "HDMI UHD Color" ON) I get black screen and then "No signal".

 

It looks like when the HDMI port on the TV is configured as 2.0, NUC sends it something, which the TV does not understand.

 

TV:  Samsung UE40MU6100 (similar US version: UN40MU6300).

Cable: AmazonBasics High-Speed HDMI Cable, 6 Feet or 3 feet - Meets the latest HDMI standards (4K Video at 60 Hz, 2160p, 48 bit/px color depth); supports bandwidth up to 18Gbps.

 

Thanks


NUC8i3BEH not displaying 10-bit 4:2:0 YCbCr on Sony 75XF9005

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Hello,

 

I have a nuc8i3beh which have connected to my sony UHD TV.

The sony can display UHD HDR content up to 4:4:4.

In windows I cannot get the display output to go to UHD 60Hz 10-bit 4:2:0 YCbCr

The max it will do is 8-bit with dithering, RGB.

 

Some things I checked based on other topics in this forum:

  • checked for latest bios/drivers
  • tried newer intel graphcs drivers, instead of the special nuc drivers
  • running windows 10 with all updates
  • running windows 10 on 300% dpi
  • several power cycles on the TV and nuc
  • TV is running in enhanced HDMI, NUC is on the correct HDMI port which supports uhd hdr
  • windows HDR is on
  • intel graphics YCbCR is enabled
  • I am using a cable which easily can handle 18GBps (and tried different cables)

 

Please help me to setup the nuc so it can display according to its max specs.

 

 

 

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Impossible to set the video output to 4K@60p with 10-bit YCbCr420 color, with or without HDR on.

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")

Always (100%): X

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

NUC8i3BEH

Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?

No

Make and model of any Displays that are used to see the issue (see note2 below).
LFP
= Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)

EFP - Sony KD 75XF9005

How much memory [RAM] in the system (see note2 below).

8GB

Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

The nuc is directly attached to TV, only other hardware is a HDMI cable which can perform 18Gbps

Hardware Stepping (see note1 below).

?

Software (SW)

Operating System version (see note2 below).

Windows 10 Pro, 1803

VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

?

Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

25.20.100.6326

SW or Apps version used to replicate the issue.

Windows itself, if video needs played then MPC-HC

Configurations

Single display, clone, or extended (see note2 below).

Single display

Display resolution & refresh rate setting of each display (see note2 below).

3840 x 2160, 60Hz

AC or DC mode, i.e. is power cable plugged in or not?

Yes

How to repro

Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

No steps really, setting up UHD 10 bit ycbcr just does not work.

mettre deux SSD sur le nuc i5 bnh

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Bonjour je souhaite installé win 10 sur le SSD m2 et avoir le ssd 500meg pour les fichiers et autre logiciel,  quel est la meilleur solution dédier un ssd uniquement pour win 10 ou bien installé Wind 10 sur le gros ssd et supprimé le ssd M2

 

merci de votre réponse

ch

BUGs in BIOS 0048 for NUC8i7BE

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I encountert 2 issues with this version:

 

In the power settings menu I just unchecked the high performance checkbock, changed some values in the manual area and then tried to check the balanced preset checkbock. This crashed the EFI (it froze) and I had to restart with the power button.

 

The following also occured with the previous version: For some reason sometimes after changing the cooling settings (even selecting another preset) can lead to erratic fan behavior, both in Windows and in UEFI. When the minimum temperature threshold is crossed, the fan immediately spins up to max, stays there for a while and then VERY slowly slows down. This can be seen very nicely in the fan curve when in UEFI - it starts with a very steep slope (about a second), plateaus at around 4000 and then very slowly comes down again (at least 20-30 seconds with a constant and smooth slowdown). The only way to get rid of that is to disconnect the NUC from power for a few seconds (I push the power button for good measure, too. Old habit to deplete the curquites more thoroughly).

This, by the way, was the out of the box behavior I got. Good thing I am rather tech savy.

 

For good measure you find my system settings and system test results I did for another thread attatched. Note: I redacted the MAC adresses in the system information file. These tests ran on stock settings (only balanced mode was active instead of high performance). The erratic fan behavior was NOT present then. It came up again when I changed the cooling settings back to what I know gives an adequately silent fan curve.

 

Best wishes

 

Edit: Forgot a 3rd issue: In the cooling section, the names for most of the memory settings are not displayed properly. F. e. where it should read "duty cycle inrement %" only "!" (an exclamation mark) is displayed. Same for most of the values in the secondary sensor section. The tooltips still work correctly and the names in the primary sensor sections are also displayed correctly.

NUC8i3BEH Win7 wont install

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I am trying to install win 7 on the NUC8i3BEH

after installing on the third reboot the bootprocess halt.

when trying to startup in safe mode i can see the CLASSPNP is the last loaded process

how can i solve this?

and

where can i find the win 7 drivers?

Henk

NUC8I5BEK cannot wake up after screen off

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My NUC8I5BEK with INTEL 760P 256G SSD is connecting to Sony Tv as media center. However, once the screen off, i will never be able to wake it up by any means except to power it off and turn on again.

 

Here are what i did, but still cannot resolve this issue.

(1) Update all drivers and windows 10 update (1809)

(2) Disable deep sleep in BIOS

(3) 3 mins screen off

(4) never sleep

 

It is really annoying now as i have to set screenoff and sleep to "never"

Fan issues NUC8i5BEH

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I am running Ubuntu 18.04

Kernel 4.15.0-39-generic

Secure Boot disabled

Default BIOS settings (I do have the latest version).

 

How can I control the fan? it is always on and sometimes goes insane. I tried all kinds of settings but I can't find anything. I even tried upgrading the kernel to 4.18 and 4.19 but still no luck. I did noticed that the fan performs a bit better in Ubuntu 18.10, but is no where near silent.

NUC7i3BNHXF: Return to configuration delivered

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After receiving my NUC (7i3BNHXF, S/N G6BN742007LB, J69982-101) I installed WIN10 on the Optane and updated the Drivers (BIOS is now 70). Everything works, but now I want to return to the configuration delivered. Please point me to instructions for adapting BIOS and installing WIN10.


NUC7i3BNK Bios 0071 Update Fails

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Here we go again.
A new version of Bios and the same problem as the previous update to version 0070: the update fails with both the Intel DSA and the NUC Bios:

Will we be forced back to the recovery procedure suggested by Leon for the transition to the 0070 version?

From now on will this be the case for all the updates of the Bios of this NUC family?

An answer from INTEL would be welcome

NUC7I3BNH - windows 10 install on 2nd ssd

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hi all, i'm new on this forum and sorry for my english, hope its fine!

 

I'm about to buy a NUC7I3BNH, and i know there is a M.2 ssd slot and a second sata.

Can i use my evo ssd (non m.2) to install windows 10, not using the m.2 slot?

 

thanks    

NUC6i7KYK SATA3 SSD Compatibility

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Hello,

 

I just wanted to confirm if it’s possible to install a 1Tb WD Bue 3D NAND SATA III SSD on the second slot. I only need it to store backups. I feel an PCIe NVMe drive is overkill for storing images and files. This NUK is being used as a workstation.

 

Thanks

D54250WYK - BIOS update via support assistant

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support assistant keeps telling me i have a BIOS update available (BIOS Update [BNKBL357.86A])

i select it, it downloads, i choose install, it then starts and fails.

why is the support assistant offering an update that it can't install?

 

Latest version: 0071  Installed Version: 0063

Windows 10 Pro 64bit

 

i know the responses are going to be, download the offline file and update via USB, but why offer a method to update via the support assistant if it doesn't work?

Using the IR Receiver - how?

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I have a Harmony Elite remote control and would like to use it to control certain Apps on my PC - an NUC8i5BEH running W10 Pro.

My previous PC had a USB HP IR receiver that I added as an MCE and it worked great.

Can anybody tell me how to control the PC with this remote - what do I add the PC as - and do I add two devices - the PC and receiver?

Recomendation on Mini for Work

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Let me start by I'm only a user of computers and have zero knowledge about what or how they work.

 

I'm looking at purchasing a mini computer for basic office work and will be installing AutoCADLT version 2019 for basic drawings (no 3D)

 

The reason for the idea of a mini is I'm not a laptop guy based on screen size and keyboard/mouse functions and I work from a motorhome with smaller table space.

 

I have a local computer company that can install the hard/software but I'm looking for the specific unit and components to purchase to assure I'm buying the best system for my needs.

 

 

I notice HP Mini Z2 and its advertise for Cad but I'm hoping a intel nuc would be a upgrade from this and at more of cost effective price point?

 

Attached are the specs for CADD

 

Thanks in advance for suggestions.

 

Not a gamer and not wanting to overbuy

NUC8i3BEH not displaying 10-bit 4:2:0 YCbCr on Sony 75XF9005

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Hello,

 

I have a nuc8i3beh which have connected to my sony UHD TV.

The sony can display UHD HDR content up to 4:4:4.

In windows I cannot get the display output to go to UHD 60Hz 10-bit 4:2:0 YCbCr

The max it will do is 8-bit with dithering, RGB.

 

Some things I checked based on other topics in this forum:

  • checked for latest bios/drivers
  • tried newer intel graphcs drivers, instead of the special nuc drivers
  • running windows 10 with all updates
  • running windows 10 on 300% dpi
  • several power cycles on the TV and nuc
  • TV is running in enhanced HDMI, NUC is on the correct HDMI port which supports uhd hdr
  • windows HDR is on
  • intel graphics YCbCR is enabled
  • I am using a cable which easily can handle 18GBps (and tried different cables)

 

Please help me to setup the nuc so it can display according to its max specs.

 

 

 

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Impossible to set the video output to 4K@60p with 10-bit YCbCr420 color, with or without HDR on.

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")

Always (100%): X

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

NUC8i3BEH

Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?

No

Make and model of any Displays that are used to see the issue (see note2 below).
LFP
= Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)

EFP - Sony KD 75XF9005

How much memory [RAM] in the system (see note2 below).

8GB

Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

The nuc is directly attached to TV, only other hardware is a HDMI cable which can perform 18Gbps

Hardware Stepping (see note1 below).

?

Software (SW)

Operating System version (see note2 below).

Windows 10 Pro, 1803

VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

?

Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

25.20.100.6326

SW or Apps version used to replicate the issue.

Windows itself, if video needs played then MPC-HC

Configurations

Single display, clone, or extended (see note2 below).

Single display

Display resolution & refresh rate setting of each display (see note2 below).

3840 x 2160, 60Hz

AC or DC mode, i.e. is power cable plugged in or not?

Yes

How to repro

Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

No steps really, setting up UHD 10 bit ycbcr just does not work.


IR receiver not working on NUC7i3BNK after startup

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I have two NUC7i3BNK that both have the same issue of the ITECIR Infrared Receiver not being detected after startup. It seems to only happen when the units are started by turning on their HDMI monitor or by pressing the power button on a RC6 IR remote. If I press the power button on the unit to turn it on or select restart in windows the ITECIR Infrared Receiver shows up in device manager and a IR remote works normally. When the IR decides not to work, scanning for new devices in device manager makes no difference and the ITECIR Infrared Receiver does not show up under HID. Both units are running windows 10 and didn't have the issue when initially installed.

Using the IR Receiver - how?

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I have a Harmony Elite remote control and would like to use it to control certain Apps on my PC - a new NUC8i5BEH running W10 Pro.

My previous PC had a USB HP IR receiver that I added as an MCE and it worked great.

Can anybody tell me how to control the PC with this remote - what do I add the PC as - and do I add two devices - the PC and receiver?

 

EDIT:I'm starting to think it's broken.

It appears in Device Manager - as does a Microsoft eHome Infrared Tranceiver - but if I add a Device into the Harmony (Windows Media Center) it just does nothing.

Any way to test the thing?

NUC8i5BEK BIOS default boot order?

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Just got my first NUC and planning an unattended Win10 install from USB. Will the NUC boot from the USB by default? M.2 SSD is brand new and empty. Reason for asking is that I want to use only power + network cables and would like to avoid the need for display to make any BIOS changes in order to boot from USB.

 

Thanks!

 

///DM

Intel ETU & NUC8i7HVK BIOS 0051

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Hi,

 

Has anyone else experienced system hang's > 5 minutes when using the ETU?

 

I've not used it in a while and not sure when it stopped working properly.

 

I've tested it for varying lengths of system hang-time - where no peripherals respond, but I have lights and display output and the utility doesn't change from the initial grey background with white type.

 

  • 5 minutes
  • 10 minutes
  • 15 minutes
  • 20 minutes

 

 

SSU attached.

 

Mike

NUC NUC7i7BNH screen goes (black) in Logon Windows 10 64 bit

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BIOS BIOS [BNKBL 357.86 A] 70

 

All drivers are up to date according to the Intel Update utility.  Video driver version is 24.20.100.6286

 

I am using Windows 10 64 bit, version 1809,  OS build 17763.55

 

Problem ocurred in logon Windows, remove drive intel fix problem, hdmi cable already changed

 

See my video

 

NUC and TV Samsung - YouTube

 

Equipment:

 

Intel NUC NUC7i7BNH

2x Crucial 8GB DDR4-2400 SODIMM CT8G4SFS824A

SSD Intel 540S Series

TV Samsung HG32ND450SG

 

Thanks

Maison

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